Your privacy matters. This policy explains what we collect, why we collect it, and how you can control your information.
Who we are. NGN Agency ("we", "us", "our") provides digital marketing and customer support services. If you have questions about this policy or our practices, contact us at privacy@example.com.
This policy applies to personal information processed when you visit our websites, use our services, interact with our content/ads, or communicate with us (collectively, the “Services”).
We collect information directly from you, automatically from your device, and from third parties (e.g., lead providers, partners, and public sources like LinkedIn or your company website).
Where GDPR/UK GDPR applies, we rely on: contract (to provide Services), legitimate interests (e.g., product improvement, marketing to business contacts), consent (where required, e.g., certain cookies/marketing), and legal obligations.
We share with: (a) service providers/sub‑processors (hosting, analytics, customer support, payment, communications); (b) professional advisors; (c) affiliates; (d) parties in business transfers; and (e) authorities where required by law. We do not sell personal information. For targeted advertising or “sharing” under certain laws, see Your choices.
We keep personal information for as long as needed to deliver the Services, comply with legal obligations, resolve disputes, and enforce agreements. We use criteria such as account status, legal requirements, and business needs to determine retention periods.
We implement administrative, technical, and physical safeguards proportionate to the sensitivity of data processed. No method of transmission or storage is 100% secure.
Your information may be processed outside your country. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses and supplementary measures) for transfers from the EEA/UK.
We use cookies and similar technologies for site functionality, analytics, and advertising. You can manage preferences via the Cookie Settings and your browser controls. For more details, see our Cookie Policy.
GDPR/UK GDPR Access, rectification, erasure, restriction, portability, and objection. You may also withdraw consent at any time where processing is based on consent.
CCPA/CPRA (California) Right to know, delete, correct, and opt out of sale/sharing or targeted advertising; right to limit use of sensitive personal information; non‑discrimination. Use the controls below.
Our Services are not directed to children under 13 (or other age as defined by local law). We do not knowingly collect data from children.
We act as a controller for our website and sales/marketing operations, and as a processor for customer instructions under our Service Agreement and Data Processing Addendum (DPA). Customers remain controllers for end‑user data they supply.
We may update this policy. Material changes will be notified via the website or email. The “Last updated” date reflects the latest revision.
Use this form to request access, deletion, correction, or portability of your personal information.